Why Invest in a Refresher?

• Reinforce the Fundamentals: Even the best managers benefit from brushing up on core skills. The CM Refresher ensures your team keeps these capabilities at the forefront.
• Stay Up-to-Date: Rapid workplace changes demand adaptability. The Refresher gives managers practical tools and fresh concepts that respond to today’s challenges.
• Continuous Growth: Empower your leaders to seek improvement, not just to rest on past achievement.
• Immediate Takeaways: Attendees will leave with a brand-new coaching tool and a timely concept designed to help them determine when coaching is the best approach—so they can put insights into action right away.

How Does it Work?

Our Mentor Coaches will facilitate a dynamic session focused on practical skill development, real-world scenarios, and open discussion. Managers will:

• Reconnect with Conversational Management best practices
• Learn one cutting-edge coaching tool
• Explore a valuable new concept—helping them know when, where, and how to use coaching for greatest impact

Who Should Attend?

This session is tailored for graduates of our Conversational Management Program and is ideal for:

• Managers and team leaders aiming for continued excellence
• Supervisors looking to coach with confidence amid new leadership challenges
• Organizations dedicated to ongoing leadership development

Topics Covered

• Reminder of the differences between mentoring and coaching
• NEW:  Introduction of the Coaching Focus Wheel, and How to get a clear coaching focus
• Review of the IMR Goal Setting Process and Practice sessions
• NEW:  Why managers need to be Full Spectrum Leaders
• Q&A from the front lines

Keep the Momentum Going!

Don’t let coaching momentum fade—ensure your managers have the resources and confidence to lead with clarity, skill, and influence. With the CM Refresher, you’re not just investing in skills, but cultivating a culture of continuous growth and supportive leadership.