According to Gallup’s 12-year study of the American Workforce, 70% of American workers today are disengaged – costing $450 to $550 billion annually in lost productivity.
Studies by Gallup and others emphasize that MANAGEMENT PRACTICES are the key to creating an engaged workforce. The research tells us that managers account for at least 70% of the variance in employee engagement. 50% of employees who leave do so because of their manager. Successful front-line managers spend 60% of their time providing coaching, guidance,
Conversational Management equips your managers with the mindset and skill set they need most - the ability to develop, coach, and help people.
This 5-minute video documents the impact that Conversational Management has had on the culture of this company...
The beauty of Conversational Management is it's simplicity. Asking questions and listening is at the heart of this model. We all know how to ask questions, so we start off with the ability to be successful. As you apply and practice the skills, you learn how truly powerful questions and listening can be and you begin to understand the value of talking less and listening more . . . from Day 1.